Free shipping on all orders in the USA!

CCXP Exam Preparation (Key Facts Giving Back)

ISBN: 9781520922812
Publisher: Independently published
Publication Date: 2017-03-25
Number of pages: 55
  • Sale
  • Regular price $28.98

Any used item that originally included an accessory such as an access code, one time use worksheet, cd or dvd, or other one time use accessories may not be guaranteed to be included or valid. By purchasing this item you acknowledge the above statement.

Description


The Certified Customer Experience Professional (CCXP) is one of the most dynamic and exciting new certifications available for customer centric professionals. Michael G. Bartlett is a Customer Experience (CX) professional who holds both the CCXP and PMP certifications and has over 15 years of experience working for customers across multiple sectors including finance, government, space, energy and healthcare. In this book, he distills his knowledge of the CX discipline into 18 easy-to-understand principles which translate directly to the questions in the CCXP exam. He also presents 40 mock questions with detailed explanations to help you get into the correct mindset required to pass on your first attempt. All profits from this book will be paid to a small number of animal charities, shelters and foster networks; all have been personally vetted by the author himself.

Customer Reviews


MORE FROM THIS COLLECTION