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Blind Spot: Illuminating the Hidden Value in Business

ISBN: 9781933820699
Publisher: Rosenfeld Media
Publication Date: 2016-11-15
Number of pages: 248
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  • Regular price $36.87

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Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.

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