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Beyond Hello

ISBN: 9780944918043
Publisher: Now Hear This
Edition:
Publication Date: 2000-01-01
Number of pages: 158
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  • Regular price $19.96

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Description


This tutorial offers help to improve every telephone interaction a company has with its valued customers. Drawn from Davis' experiences, the book includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line.

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